SMS Privacy Policy

Effective Date: July 25, 2025

Repair Pros Services, Inc. is committed to protecting your privacy and providing clear, transparent information about how your mobile information is collected, used, and safeguarded. This policy applies to all SMS communications between you and Repair Pros Services, Inc.

1. Handling of SMS Registration Data

We collect your mobile phone number to send you service-related text messages, such as appointment reminders and service updates.

We do not share your mobile information or personal data with third parties for marketing or promotional purposes.
Your information is used solely for providing our services and communicating with you regarding your service requests.

2. Data Usage and Contact Information

We collect:

• Your mobile phone number

• Your name and service-related details (if applicable)

• Any responses or replies you submit via SMS

Your data is used for:

• Sending appointment reminders

• Providing service updates

• Following up after service completion

We do not sell or share your personal data with third parties, except as required by law or to fulfill your specific service requests.

If you have questions, privacy concerns, or would like to opt out, please contact us:

📧 repairprosoffice@gmail.com
📞 (423) 290-4946

3. Data Transfer and Security Commitments

We do not transfer your personal information to any external organizations under any circumstances unless legally required.

We enforce strict internal policies and implement technical security measures to:

• Prevent unauthorized access

• Protect your data from misuse or exposure

• Secure all data transmission and storage

4. SMS Communication Terms

By registering for service with Repair Pros Services, Inc. or opting in to receive text messages, you consent to receive:

• Appointment confirmations and reminders

• Service updates or changes

• Follow-up and customer service messages

Message frequency may vary depending on your service activity.
Message and data rates may apply depending on your mobile carrier plan.

5. Opt-Out and Help Instructions

You have the right to opt out of SMS communications at any time.

• To stop receiving messages, reply STOP or CANCEL to any SMS we send.

• To receive help or support, reply HELP.

We will immediately honor all opt-out requests and will cease further SMS communications unless you opt in again.

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